Contact
Get in touch
A question, an issue, or a partnership idea — pick the channel that suits you.
Visit us
New York, USA
By appointment.
Live chat
Available 24/7
Instant support in the app.
Departments
Connect with the right team
Every department can be reached at support@maximcapitals.com.
General support
Account questions and platform help.
Trading desk
Trading and market enquiries.
Compliance
Regulatory and compliance matters.
Partnerships
Business development and partnerships.
Message us
Send a message
Global offices
Our presence around the globe
Five offices, one support organisation.
New York (HQ)
EST (UTC-5)
1 World Trade Center, Suite 4800, USA
+1 (212) 555-0100
London
GMT (UTC+0)
25 Cabot Square, Canary Wharf, UK
+44 20 7946 0958
Singapore
SGT (UTC+8)
1 Raffles Place, Tower 2, Level 30
+65 6100 0100
Dubai
GST (UTC+4)
DIFC, Gate Village, Building 5, UAE
+971 4 555 0100
São Paulo
BRT (UTC-3)
Av. Brigadeiro Faria Lima, 3477
+55 11 5550 0100
Hours
Global support hours
North America
Mon–Fri, 8 AM – 8 PM EST
Europe
Mon–Fri, 8 AM – 6 PM GMT
Asia Pacific
Mon–Fri, 9 AM – 6 PM SGT
Middle East
Sun–Thu, 8 AM – 5 PM GST
Emergency support is available 24/7 for all account holders.
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