Company
Frequently asked questions
The questions our support team answers most often.
Accounts and pricing
How long does account opening take?+
Most accounts are ready in a few minutes. Verification can take longer if documents need manual review.
Is there a minimum deposit?+
There is no minimum to open an account. Some products, such as copy trading, may set their own minimums.
What are the trading fees?+
Commission-free pricing applies to eligible US-listed stocks and ETFs. Other instruments may carry spreads or fees, disclosed before you trade.
Can I hold multiple asset classes in one account?+
Yes. Stocks, ETFs, crypto, forex, and commodities are available from a single account.
Security and support
How is my data protected?+
Data is encrypted in transit and at rest, with multi-factor authentication and device management available.
Do you offer tax advice?+
No. We provide tools and information, not tax or legal advice. Speak with a qualified professional about your situation.
How do I close my account?+
Contact support and the team will walk you through transferring or withdrawing any remaining balance.
Still have a question?
The support team answers within one business day.
Ready to start investing?
Create your free account in minutes and explore the platform.